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| Liberate your Inside Sales Staff |
| All too often, inside sales staff spend the majority
of their time on the telephone with sales reps
and customers, trouble shooting orders and answering
order status inquires. The Escape Sales Force Automation
software system can change all that. Your inside
sales staff can now concentrate on order entry,
and will only need to be involved in order management
on an exception basis. |
| Control the Distribution, Revision, and Approval
of All Orders |
| Escape gives you complete control over the distribution
of orders and allows you to designate which (if any) staff members have
the capability to revise orders. You can also set business rules that
require orders that meet pre-defined criteria to be approved by a designated
person. For instance, you may want your national sales manager to approve
any order over $10,000. Thus, any such order would automatically await
approval before it could be exported to your back-end (ERP) system. |
| Take Control over the Entire Order Management Process |
| With Escape, your in-house sales staff can: |
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Enter orders received via phone, FAX, etc. |
|
Review orders from a designed group of sales reps, and (optionally)
revise those orders, if necessary. |
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Direct their attention to orders that tripped thresholds
associated with your business rules. |
|
| There is no confusion, second-guessing or delays.
Order review, revision and approval has never been easier or more efficient. |
| "We were able to eliminate six inside
order entry personnel by adopting Escape. In addition, by
placing more of
the order management responsibility on
our reps, we were able to reduce our error
rate and have less duplicated orders." |
Mike Skidd, CFO, Tail Inc.
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